What should I do if I'm having trouble entering my phone number during the registration process?
If you're experiencing issues while adding your phone number to your CXG profile, please follow these steps:Formatting Your Phone Number
Use 00 instead of + for the country code.
(Example: Enter 001234567890 instead of +1234567890.)
Avoid including spaces in your phone number. Ensure all digits are continuous.
Next Steps if the Issue Persists
If the problem continues after trying the above:
Send a screenshot of the error message or issue to our support team at community@cxg.com. This will help us identify and resolve the issue quickly.